Shipping Policy
Digital delivery of online courses and educational materials
Digital-Only Services
Adux Classes is a 100% online education platform. We do not ship any physical products. All our courses, materials, and services are delivered digitally through our online platform.
What This Means:
- No physical shipping or delivery required
- Instant access to courses upon enrollment
- All materials available online 24/7
- No shipping costs or delivery delays
Instant Digital Delivery
Upon successful enrollment and payment, you will receive immediate access to your courses and materials:
Immediate Access:
- • Course dashboard and materials
- • Live class schedules and links
- • Study resources and assignments
- • Progress tracking tools
Delivery Method:
- • Login credentials via email
- • Platform access through web browser
- • Mobile app compatibility
- • Cloud-based content delivery
Types of Digital Content
All educational content is delivered digitally through our secure online platform:
Live Interactive Classes:
- Real-time video conferencing with teachers
- Interactive whiteboards and screen sharing
- Live Q&A sessions and discussions
- Recorded sessions for later review
Study Materials:
- PDF textbooks and reference materials
- Video lectures and tutorials
- Interactive exercises and quizzes
- Practice tests and sample papers
Assessment Tools:
- Online assignment submission system
- Automated grading and feedback
- Progress reports and analytics
- Digital certificates upon completion
Platform Access Requirements
To access our digital content, you will need:
Technical Requirements:
- Stable internet connection (minimum 2 Mbps)
- Modern web browser (Chrome, Firefox, Safari, Edge)
- Audio and video capabilities
- Microphone for interactive sessions
Compatible Devices:
- Desktop computers and laptops
- Tablets (iPad, Android tablets)
- Smartphones (iOS and Android)
- Smart TVs with internet capability
Delivery Timeline
Immediate Delivery (Within Minutes):
- Course enrollment confirmation email
- Login credentials and platform access
- Welcome package with getting started guide
- Access to course dashboard and materials
Within 24 Hours:
- Teacher introduction and welcome message
- Detailed class schedule and calendar invites
- Complete course syllabus and learning objectives
- Technical support contact information
Ongoing Delivery:
- New content released according to course schedule
- Weekly assignments and practice materials
- Regular progress updates and feedback
- Additional resources based on learning needs
Mobile Access and Offline Content
Mobile Compatibility:
Our platform is fully responsive and works seamlessly on all mobile devices. You can access courses, attend live classes, and complete assignments from anywhere.
Offline Access:
While most features require an internet connection, some content can be downloaded for offline viewing:
- PDF study materials and textbooks
- Recorded video lectures (where permitted)
- Practice worksheets and assignments
- Course notes and summaries
Content Availability and Backup
Content Availability:
- Course content available 24/7 during enrollment period
- Access continues for 30 days after course completion
- Recorded classes available for review throughout the course
- Study materials can be downloaded for personal use
Data Security and Backup:
- All content stored on secure cloud servers
- Regular automated backups to prevent data loss
- 99.9% uptime guarantee for platform availability
- Redundant systems to ensure continuous access
Technical Support for Digital Delivery
If you experience any issues accessing your digital content, our technical support team is here to help:
Support Channels:
- • Email: [email protected]
- • Phone: +91 9103 009 331
- • Live chat on platform
- • Help center and FAQ
Response Times:
- • Critical issues: Within 2 hours
- • General support: Within 24 hours
- • Account access: Within 1 hour
- • Technical setup: Same day
International Access
Since all our services are delivered digitally, students can access Adux Classes from anywhere in the world:
Global Accessibility:
- No geographical restrictions on course access
- Content delivered via global CDN for fast loading
- Multiple time zone support for live classes
- Currency conversion available for international payments
Considerations for International Students:
- Live classes scheduled in Indian Standard Time (IST)
- Recorded sessions available for different time zones
- Customer support primarily during Indian business hours
- Course content and instruction primarily in English
Contact Information
For any questions about our digital delivery or technical requirements, please contact us:
Technical Support: [email protected]
General Inquiries: [email protected]
Phone Support: +91 9103 009 331
Support Hours: Monday to Saturday, 9:00 AM to 8:00 PM (IST)
Last updated: June 2, 2025
This policy applies to all digital services and content provided by Adux Classes.